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Shipping & Returns

Products Faults:
If you find a fault has occurred with a product please return the item in a well packaged box and including a covering note detailing the fault with the items and your name, address and purchase invoice number. If you no longer have the purchase invoice number then we will be able to find you record from an approximate date of purchase and your address at the time you bought the item. You will be responsible for the cost of returning goods for exchange or refund, if a replacement or swap such as different size is required we will dispatch the replacement goods free of charge.

Cancellation:
Subject to the provisions of our Refund/Returns Policy outlined above, any customer has the right to cancel their order within 28 days of receiving the order. The order cancellation procedure is identical to the Refund/Returns stated above.

Non-Returnable Items
Any item specifically marked as Non-Returnable on the product page will not be accepted for returns.Because products decrease in value over time, we offer partial refunds for items returned more than 30 days after delivery. In addition, we may reduce the refund further based on the condition of the merchandise. We also deduct the original and return shipping charges from your refund, as described in the web.

Exchanges and Replacements
At this time, we are unable to process exchanges or replacements for international orders. If you wish to make an exchange or need a replacement, you must return the original item back to us and place a new order for a replacement item.